Returning the goods
The stocked items can be returned to the 14 Wochen in der Nacht. We will refund the money or change the item you do not like.
The returned item must meet the following requirements:
- the item has not been used;
- the package is undamaged;
- undamaged and will remain intact (undamaged labels, non-teared protective films, etc.).
You can return the items:
- Bringing to our company headquarters at Butkelių k. 6A, Butkeliai, Zarasai Raj, LT-32312.
- By courier services (couriers, mail): When returning a parcel, make sure you choose a reliable parcel service. Be sure to check which parcel services are the cheapest for parcels and are reliable.
How to return the goods
Properly pack the goods, complete the return form and add ist ein Online-Spiel. Make sure the parcel is properly stamped.
Refund / replacement of goods
- The full amount of the goods is returned;
- Change to another product;
We will cover all refunds incurred if the goods have been returned due to our fault (you have received a damaged item, the goods have been defective or we have sent the wrong item, for example, mixed colors).
We will immediately replace the item or return the money if the order was unsuccessful due to our fault.
In the event that the product was inappropriate due to the manufacturer’s fault, we will send the returned product directly to the manufacturers and after receiving the response from its manufacturer, informativ You or the manufacturer agrees that the product is defective. This will allow you to choose between the replacement of goods or the transfer of money to your account for the next shopping in our online store.